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Rite-Solutions is an award-winning software development, systems engineering, information technology and learning development firm based in Middletown, RI with satellite offices in Pawcatuck, CT, Dahlgren, VA, and Washington, DC.

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Rite-Solutions’ New ServiceNow Application riteMaintenance™ Streamlines Maintenance Workflow, Improves Repair Time

Photo Credit: US Navy Petty Officer 2nd Class Adora Okafor. The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.

MIDDLETOWN, RI (June 11, 2024)—Rite-Solutions announces that riteMaintenance, the company’s ServiceNow® application, is available in the ServiceNow AppStore.

riteMaintenance is a cloud-based application that tracks the status and location of assets in the maintenance and repair process. riteMaintenance can be deployed by government and commercial organizations as a stand-alone application or integrated with an existing ServiceNow instance.

“For government clients, the application makes it easier to track complex repairs through multi-step processes and makes those processes more efficient,” says Tim Smith, Business Development Manager at Rite-Solutions. “By streamlining maintenance workflows, defense agencies can greatly improve fleet readiness.”

Similarly, DOD industrial partners that are operating commercial depot facilities can also use the application to manage processes and provide transparency to their government customers.

Scheduling and tracking maintenance and repairs using disparate applications and processes is unnecessarily complicated and error-prone. A single, centralized, cloud-based application, riteMaintenance provides visibility into these processes, exposes bottlenecks, and improves repair time. “The standardized ServiceNow application also replaces manual, labor-intensive repair planning processes which enables personnel to develop new functionality and improve processes,” adds Smith.

 

Media contact: John Thornell, johnthornell@bosunmarketing.com 

Rite-Solutions, Inc. is an award-winning small business specializing in system engineering, software development, information technology (IT), and cyber security for government and commercial segments. Rite-Solutions has offices in Rhode Island, Connecticut, Virginia, and Washington D.C. For more information, please visit https://www.rite-solutions.com.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

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