More About Us

Rite-Solutions is an award-winning software development, systems engineering, information technology and learning development firm based in Middletown, RI with satellite offices in Pawcatuck, CT, Dahlgren, VA, and Washington, DC.


(401) 847-3399

1 Corporate Place, 2nd Floor
Middletown, RI 02842

The Rite Culture

Rite-Solutions was established as an employee-centric business to ensure that all employees have the opportunity to share in our collective success.

The strength of our culture is evident in how we live and breathe as a company and how we engage with our employees and our customers day to day. Through our own award-winning innovations, like Mutual Fun® and our practice of mutual respect, collaboration, trust, integrity, creative thinking and outcome-focused behaviors, we deliver impressive results and exceptional value to those we are privileged to serve. This unique, award-winning culture enables us to leverage the “collective genius” of our team of engineers, technologists, scientists, and instructional designers to solve an enormous spectrum of technical and organizational challenges for our customers!

Rite-Solutions Employees are “One of F.E.W.”

Rite-Solutions was founded by friends who enjoyed working hard together. Though the company is bigger today, everyone on the Rite-Solutions team is still considered One of F.E.W. (Friends Enjoying Work). This is an integral component of our award-winning culture and how we achieve creative, innovative solutions for our customers.

Creating an Innovative Climate Blog Series

In his blog series, beginning with the post Simple Steps to Creating an Innovative Climate in Your Organization, Rite-Solutions co-founder Jim Lavoie highlights the importance of company culture.

Based on the belief that developing meaningful relationships with employees allows a company to tap into the collective genius of the entire organization, Jim outlines eight steps used to develop an award-winning innovative culture at Rite-Solutions.


Simple Steps to Creating an Innovative Climate in Your Organization

Frequently, I am asked about innovation and why our company is so special in this regard. Almost...

They’re Ready, Are You?

“Ready” is the correct word for them. But, it’s not the correct word for you. As a leader in your...
Meaningful Relationship Caring

An Innovative Climate Begins with Caring about Employees

The world is much more social today than just a few years ago. Many people enjoy the phenomenon....
Dare to Trust

Your Second Step Toward Meaningfulness: Trust

If you’re following this series on creating an innovative climate through meaningful...
Don't Forget to Ask

Your Third Step Toward Creating an Innovative Climate: Ask

(It’s simple to do and costs you nothing!) Continuing with our blog series on Creating an...
Never Forget to Listen

Your Fourth Step Toward Creating an Innovative Climate: Listen

In the meaningful relationship puzzle, you (the leader) have everything to gain and everything to...
Engage Employees

Your Fifth Step Toward Creating an Innovative Climate: Engage

Does it get any better than this? If you’ve been following the steps in this blog series, you now...

Your Sixth Step Toward Creating an Innovative Climate: Recognize and Reward Engagement

When you begin to see changes in your organization resulting from the recommendations in this blog...

Your Seventh Step Toward Creating an Innovative Climate: Make Thinking Fun!

So far, we have covered several emotional quotient (EQ) items that are important to creating an...

Your Final Step Toward Creating an Innovative Climate: Relevance in Retirement!

Congratulations! You have provoked a new day within your organization. You now have a more...

Rite-Solutions Promotes Two VPs to Support Recent Growth

After years of sustained growth, including six contract awards with the potential of hundreds of...

The 20th Anniversary of Doing the “Rite” Thing

In the first of two posts that celebrate Rite-Solutions’ 20th anniversary, we look back at the...

A 20-Year Vision Fulfilled: Success Resulting From Meaningful Relationships with Employees

In the second post of a two-part series celebrating Rite-Solutions’ 20th Anniversary, we ask if...

Rite-Solutions Wins PBN’s 2021 Best Places to Work Award!

Recently, at the 16th annual PBN Best Places to Work…

Q & A

Why does Rite-Solutions put so much emphasis on company culture?

For starters, the “rite” culture makes work fun! We spend much of our waking time with co-workers. We should enjoy that time together. (See the One of the F.E.W. section above about Friends Enjoying Work). The “rite” culture can also produce a number of benefits for the organization, such as improved recruiting, retention, employee engagement, collaboration, productivity and innovation. It’s a proverbial win-win for everyone!

The company culture sounds too good to be true. Is it really how things are at Rite-Solutions?
Yes! Not only is it how things are at Rite-Solutions it is who we are. We have gone to great lengths to find others that share our vision—this goes to the highest levels of the company. This is not merely about “buy-in.” It’s about advocacy. Rite employees know that culture is the top priority of our founders and are comfortable about raising issues, if needed.
How is company culture related to innovation?
Once a culture of caring is established, bright, motivated people will naturally look for ways to make things better. When people feel trusted, valued and they are encouraged to engage, wonderful things happen. Innovation is not something reserved for the boardroom. Creative ideas come from all corners of the organization! The “rite” culture will foster what we call an innovative climate.
What is the puzzle presentation about?
Once a culture of caring is established, bright, motivated people will naturally look for ways to make things better. When people feel trusted, valued and they are encouraged to engage, wonderful things happen. Innovation is not The puzzle presentation is something we share with new employees. It makes the distinction between a transactional relationship and the meaningful relationships that we want to have with all employees. The puzzle presentation maps what the organization is committed to doing for employees (trust, listen, reward…) and what the expectations are of employees (care and contribute to our future…). Each of these steps is mapped in a blog post series authored by Jim Lavoie.
How do you ensure that your culture remains vibrant and active?
We have several teams that ensure our company culture remains relevant to future generations such as the Culture Team and Voice of the People Team. In addition, Senior Management is evaluated each year on their role in keeping our culture alive and active, which includes an anonymous survey that employees participate in.
What role did culture play in founding the company?

The three founders, with extensive experience in typical top-down organizations, wanted to start their own company based on three fundamental precepts that are, two decades later, still core components of our culture:

  • Work should be more fun (basis of our F.E.W. principle)
  • The company should be more like a community than a corporation (more in line with our experience in every other facet of life)
  • Good ideas can come from anywhere (no one is smarter than everyone), hence an organizational design that is not based on a strict chain-of-command mentality
How do you balance culture (quality of life) with a competitive company?
The “Friends” part of F.E.W. means that each of us is responsible for the well-being of our co-workers. If we see someone struggling, we have a duty to reach out and help in some way. It is our version of “See something; Say something.” While we strive to make the work environment as enjoyable as possible, we do not lose sight of the fact that it is work and we owe our clients our full attention to their needs.